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It is important to schedule and conduct audits of your Quality, Environmental and Business Management Systems to ensure that all processes are performing as intended and realizing the desired results.
It is a requirement of ISO 9001.
Auditing requires resource and as such, is a cost to the business. Auditing needs to be viewed and structured as ‘value adding’, rather than just a review or ‘tick in the box’ exercise.
To benefit the organization, quality auditing should not only report non-
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